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Server Administrator - Alexandria

QTM Digital
Alexandria, Egypt
Posted 5 years ago
43Applicants for1 open position
  • 17Viewed
  • 4In Consideration
  • 1Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Creating new user accounts for new employees and responsible for recovering lost passwords and keeping user data secure.
  • Create and implement a network maintenance SOP
  • Find and fix the server problems whether the reason of the problem from software or hardware.
  • Ensure security firewalls are updated regularly and remain fully functional.
  • Serving as the first point of contact for customers seeking technical assistance over the phone or email.
  • Handling Domains, Active directory a, DHCP server, Microsoft Exchange and Create & Maintain servers policies and servers security standards
  • Perform remote troubleshooting through diagnostic techniques and pertinent questions.
  • Determine the best solution based on the issue and details provided by customers.
  • Pass on any feedback or suggestions by customers to the appropriate internal team.

Job Requirements

Minimum Qualifications:

  • Bachelor’s Degree IT or related discipline

Job Specific Skills:

  • 3-5 years of experience in a relevant position
  • Good command of both written and spoken English.
  • Knowledge in Hard desk management and tools.
  • Knowledge in Ethernet cabling and cabling equipment.
  • Excellent knowledge in Domains, policies and servers security and firewalls.

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