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Job Description
- Will seek and introduce new technologies and innovative ideas to introduce new sales channels via the internet (shopify,…etc) for the customers to make more sales.
- Aware of online sales strategies to be applied through different platforms.
- Assist with Project Management & Coordination of Customer Portal Development across all Group Functions & Territories
Key Objectives
- Increase incremental parts sales via eCommerce ‘online’
- Increase Satisfaction and Loyalty of Customers through engagement to Customer Portal
- Successful marketing campaign through the new channels
- Create recovery plans to address any under-performing customer segment or BU
- Identify areas of improvement and create new initiatives, material, engagement methods & activities to exploit them
- Coordinate the Customer Portal: Working with other Product Support & Other functions team colleagues to align systems and applications with wider function and company strategy
- Conduct any other ad-hoc analysis that helps improve eCommerce in the company.
Job Requirements
- Experience in Sales Admin, General Admin or Projects departments Been involved in ‘successful’ Projects and meaningful report creation and added value ‘Interpretation
