Job Details
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Job Description
Responsibilities
- Plan budgets and activities for account management in the company
- Set up goals and objectives for all subordinate staff
- Provide feedback and counsel to account staff to meet quotas/objectives
- Conduct performance evaluation using key metrics
- Serve as the point of contact for customers in your portfolio
- Understand customer requirements and needs to offer suitable solutions and generate new business
- Ensure the timely delivery of services and products to clients
- Resolve issues to maintain and strengthen customer trust
- Read reports of subordinates and communicate overall quarterly/annual progress to senior management and external stakeholders
Job Requirements
- 7+ years of experience.
