Browse Jobs
For Employers
Post JobLog inGet Started

IT Technical Support Specialist

FAMA Technologies
Maadi, Cairo
Posted 5 years ago
114Applicants for2 open positions
  • 72Viewed
  • 38In Consideration
  • 31Not Selected
Search other opportunities

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • IT Specialists in this job role will have expertise in one or more networking system technology areas. Examples include: routers, networking controllers, bridges, or networking software related to these technologies
  • Work closely with business analyst & team lead to ensure decisions meet enterprise growth needs
  • Maintain current applications, which includes, but is not limited to, bug fixes, feature enhancements, and performance tuning.
  • Troubleshoot and debug complex issues along with identification & implements of its solutions
  • Work with a team to create detailed project specifications, requirements, and estimates
  • Work with implementation team to ensure deployments roll out smoothly.
  • Provide technical support & consultation in ensuring customer’s satisfaction in the maintenance stage.
  • Work with the Technical teams with his technical knowledge and experiences.
  • Perform technical consultation services to customers.

Job Requirements

  • Undergraduate or Graduate degree in CS/CE/CIS/MIS or Engineering/Technology or related field or equivalent experience/training
  • Understand, deploy and support Cable Pulling, Termination, IP telephony, PABX, CCTV, POS, Drive Thru, Koisk, and Mitel.
  • 6 + years of networking system technology areas.
  • Extensive knowledge of different Passive components parts like cabling types, termination & testing.
  • Extensive knowledge of systems like Digital Signage, CCTV, POS, KOISK, IP Voice (Mitel), PABX & ERP.
  • Ability to configure Active components like Switches, Routes, Access Points, etc.
  • Willingness to guide and willingness to learn
  • Excellent verbal and written communication
  • Domain Knowledge of Hospitality, Manufacturing, Retail or Finance is a Plus
  • Education:
  • Must be Graduated in relevant discipline
  • Professional certifications e.g. CCNA, CCNP, MCPIT, ITIL are preferred but not mandatory
  • Well versed with Microsoft Excel, Word & Powerpoint tools
  • Ability to prioritize work and help the other team members

Featured Jobs

Similar Jobs

Search other opportunities
JobsInstallation/Maintenance/RepairIT Technical Support Specialist