Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- To design Voice Core network services (CS, IMS. Fixed voice,..etc) and solutions through liaising with different business domains to capture business requirements and customer’s needs, the role include leading and managing virtual technology teams during the design and implementation of the new services and solutions, leading solution assurance with other technology domains throughout delivery phase and provide support for technology operations teams after new services and solutions are transitioned to operations.
- KPIs improvement & leading investigations to identify the RC behind degraded KPIs will be a crucial part of this role
Key accountabilities and decision ownership:
- To handle the technical assessment and design of mobile network Voice Core solutions in a consistent way with the department Product Catalogue, strategy and architecture
- Capturing customer/business requirements and analyzing those requirements from a technical feasibility point of view
- Leading and managing virtual technology teams, managing different stakeholders from business, technology, operators during solution design and implementation phases.
- Act as the main technical representative of the project team and competence area to all stakeholders, including the customer and Technology management.
- Leading investigations to identify the RC behind degraded KPIs will be a crucial part of this role
Key performance indicators:
- Quality of solutions and services design measured by fulfilling customer/business requirements and the reliability, usability of solutions and services when turning to live.
- Meeting delivery timelines while providing excellent communication and regular reporting to management and stakeholders about status and progress throughout delivery.
- Number of improved KPIs & speed of identifying the Root Cause of the degraded KPIs
- Customers’ satisfaction measured by partners and customers regular satisfaction survey get NPD score 9/10.
Job Requirements
- 5 to 8 years of experience in Mobile Networks (GSM, 3G) and transport transmission inside a mobile operating company.
- Background in mobile network technology (design, implementation, support and roll out of services).
- Track record of solution design in a telecoms environment.
- Ability to develop workable product solutions to address the strategic imperatives of the business.
- Bachelor degree in electronic/telecommunications engineering.
- Deep understanding of protocols, call flow and products in mobile networks: GSM, 3G.
- Experienced in MSCs, MGs, VLR, HLRs STPs, VAS & IN products & services (SMS, USSD, with integration experience)
- Deep understanding of protocols and products in transport: transmission, IP.
- Strong understanding of project management skills (methodologies and tools) proven by a successful track record of project delivery.
