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Job Description
A Multinational Construction Equipment company requires:
E-Commerce Development Specialist
- Reports Directly to Parts Retail Development Manager
- Will seek and introduce new technologies and innovative ideas to introduce new sales channels via the internet (shopify,…etc) for the customers to make more sales.
- Aware of online sales strategies to be applied through different platforms.
- Assist with Project Management & Coordination of Customer Portal
- Development across all Group Functions & Territories
- Increase incremental parts sales via eCommerce ‘online’
- Increase Satisfaction and Loyalty of Customers through engagement to Customer Portal
- Successful marketing campaign through the new channels
- Create recovery plans to address any underperforming customer segment or Business Unit.
- Identify areas of improvement and create new initiatives, material, engagement methods & activities to exploit them
- Coordinate the Customer Portal: Working with other Product Support & Other functions team colleagues to align systems and applications with wider function and company strategy
- Conduct any other ad-hoc analysis that helps improve eCommerce.
- Managing and executing the e-commerce order cycle
- Manage digital marketing and E-commerce channels.
- Drive growth of the Parts Sales.
Job Requirements
- Bachelor of Commerce, Business Administration, Information System or relevant Majors.
- 3-5 years experience in the online field, digital marketing, product development, business development or sales.
- Focus on Business Results
- Strong product development and analytical skills.
- High-level communication skill
- High-level computer skills
- Self-initiative, drive and motivation
- Excellent Organizational and Prioritization skills
- Excellent spoken and written English
- Customer Focus, Innovation, Strategic Awareness & Leadership
- Planning, Organizing & Controlling