Job Details
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Job Description
- Receiving the customers' devices
- Handle the customer complaint
- Register all data on the System (customer data and mobile data )
- Complaint analysis
- Contact with the maintenance department
- Contact the warehouse department for the accessories and spare parts price.
- Receiving money from the customer
- Contact with the financial department to finalize all financial cases
Job Requirements
- Bachelor degree
- Max. age: 27-28
- Proven customer support experience.
- V.good English language command.
- Females are preferred
- Customer orientation and ability to adapt/respond to different types of characters.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
