Telesales Executive
Afaqy -
Nasr City, CairoPosted 5 years ago7Applicants for2 open positions
- 3Viewed
- 0In Consideration
- 0Not Selected
Job Details
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Job Description
- Contact potential or existing customers to inform them about a product or service using scripts.
- Answer questions about products or the company.
- Ask questions to understand customer requirements and close sales.
- Direct prospects to the field sales team when needed.
- Enter and update customer information in the database.
- Take and process orders in an accurate manner.
- Handle grievances to preserve the company’s reputation.
Job Requirements
- Excellent communication skills, including a clear, confident speaking voice and a friendly rapport with customers.
- Have the ability to be flexible and creative in dealing with customers.
- Good knowledge of relevant computer programs and telephone systems.
- Cool-tempered and able to handle rejection and criticism
- Outstanding listening skills, time management and persuasion with the ability to resolve issues and address complaints
- Minimum 6 months experience as telesales representative or other sales/customer service roles.
- Social media platform and business/website chat familiarity.
- Excellent communication skills.
- Be target driven.
- Passion to work in a start-up environment.
- Graduated.
