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Job Description
- Deal directly with customers face to face.
- Respond promptly to customer inquiries and Handle and resolve customer complaints.
- Obtain and evaluate all relevant information to handle product and service inquiries.
- Handle, Manage and efficiently deal with customer inquiries, complaints, and requests.
- Understand the process cycle and acts upon.
- Attract potential customers by answering product and service questions; suggesting information about other products and services.
- Maintains customer records by updating account information.
Job Requirements
- Education: Bachelor degree with any relevant discipline.
- Language: Very Good command of English language (written, orally).
- Experience: 1+ year of customer care/customer service experience.
- Personality: High follow up and organizational skills with the Ability to work under pressure
