Job Details
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Job Description
- Resolves problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, following up to ensure resolution
- Handle all customers inquiries received timely and professionally.
- Understanding customers' needs and identifying their problems.
- Demonstrates a positive, enthusiastic, friendly attitude.
Job Requirements
- Males & Females.
- Good knowledge of Microsoft Office, Google sheets, emailing.
- Ability to troubleshoot key issues
- Strong communication skills.
- Experience in customer service 2 : 3 years
