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Export Customer Service Specialist

Mass Food Group / Kellogg's Company
6th of October, Giza
Posted 5 years ago
74Applicants for1 open position
  • 51Viewed
  • 6In Consideration
  • 26Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:

Job Description

Main Job Duties:

  • Issue Pro Forma Invoice on time within 48 hours from receiving the order from either the distributor or Business Development Team
  • Issue the order acknowledgment to the customer on time within 24 hours from receiving the order confirmation
  • Issue the production order
  • Follow up on the production plan
  • Follow up the payment in case of CIA (3 reminders) and then seek the Business Development Team support
  • Issue invoices
  • Issue weekly reports to the customers
  • Billing estimate report to the management on weekly basis
  • Respond to the customer in relation to any inquires

Job Requirements

  • Bachelor Degree.
  • Fluent English

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JobsCustomer Service/SupportExport Customer Service Specialist