Job Details
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Job Description
- To design packet switching network services and solutions through liaising with different business domains to capture business requirements and customer’s needs,
Key accountabilities and decision ownership:
- To lead the technical assessment and design of mobile network packet switching solutions in a consistent way with the department Product Catalogue, strategy and architecture
- Capturing customer/business requirements and analyzing those requirements from a technical feasibility point of view
- Leading and managing virtual technology teams, managing different stakeholders from business, technology, operators during solution design and implementation phases.
- Act as the main technical representative of the project team and competence area to all stakeholders, including the customer and Technology management.
- Leading investigations to identify the RC behind degraded KPIs
Key performance indicators:
- Quality of solutions and services design measured by fulfilling customer/business requirements and the reliability, usability of solutions and services when turning to live.
- Meeting delivery timelines while providing excellent communication and regular reporting to management and stakeholders about status and progress throughout delivery.
- Customers’ satisfaction measured by partners and customers regular satisfaction survey get NPD score 9/10.
- Number of improved KPIs & speed of identifying the Root Cause of the degraded KPIs
Job Requirements
- 3-5 years of experience in Mobile Networks (GSM, 3G) and transport transmission inside a mobile operating company.
- Background in mobile network technology (design, implementation, support and roll out of services).
- Track record of solution design in a telecoms environment.
- Ability to develop workable product solutions to address the strategic imperatives of the business.
- Bachelor degree in electronic/telecommunications engineering.
- Deep understanding of protocols, call flow and products in mobile networks: GSM, 3G.
- Deep understanding of packet switching services.
- Deep understanding of protocols and products in transport: transmission, IP.
- Strong understanding of project management skills (methodologies and tools) proven by a successful track record of project delivery.