Unix Messaging Systems Engineer (French Speaker)

Orange Business -
Nasr City, CairoPosted 5 years ago

27Applicants for3 open positions

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Incident management on existing customers platforms.

That responsibility include the following tasks:

Administration and supervision of SMTP "Simple Mail Transfer Protocol" Messaging services components (Solaris & Linux operating systems, Antivirus TrendMicro Software's (ISVW, IMSS), all MTA "Mail Transfer Agents" (SunOne, Postfix, …), Storage agents (Sun,…), Antispam software ( Sophos, …), LDAP Services ) as to maintain service availability and reduce risk
Administrate the Messaging Management infrastructure (Firewalls, DNS "domain name service" Servers, Alteon & layer 4 switches )
Provide level 2 support as Subject Matter Expert of the Messaging customers for Orange's Managed SMTP Messaging services, for external and internal customers & Trouble-shooting and diagnosing problems leading to effective and efficient problem resolution in order to meet requirements of Service Level Agreements and contractual commitments to customer.
Coordination with the others operational entities inside IT Services, as Customer Technical Support (Monitoring / Trouble Ticketing) acting as level 1 support teams & other ITD teams for others Line of Business ( Security, Other Messaging Line of Business )
Participate to the on-call process.

Experience in Messaging domains (MTA "Mail Transfer Agents", Messaging protocols, Mail routing, Anti-virus, Antispam technologies)
Good knowledge & experience on Solaris, Linux (Redhat) system administration.
Demonstrate skills & experience in Unix based Mailing systems (iPlanet, SMTP and LDAP protocols, SunOne, Postfix, Sophos, Oracle Communications Suite)
Demonstrate skills in DNS "Domain Name Service", Firewalls management, Layer 4 Switches
Solaris or Linux certifications (SCSA "Sun Certified System Administrator for Solaris", RCHT "Red Hat Certified Technician") is a plus
Autonomous and self-organized.
Customer oriented (Strong ability to work with International customers)
Good communication (written and spoken)
Languages: Fluent English, & fluent French is an added value (written and spoken)
Ready to participate in on-call and shifts.