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Job Description
- Resolving problems with networks and other computer systems.
- Diagnosing system errors and other issues.
- Following up to ensure full resolution of issues.
- Running reports to analyze common complaints and problems.
- Installing or changing software to fix issues
- Remotely accessing hardware or software to make changes and fix problems.
Job Requirements
- Bachelor Degree in relevant Educational Background (Computer Science – Information System)
- Good Command of English.
- Minimum of 6 months experience within same field is preferable.
- Very Good Communication Skills.
- Strong knowledge of different windows platforms.
- Familiarity with Microsoft applications.
- Strong Computer Skills and the Ability to Troubleshoot and Diagnose Problems.
- Familiarity with both PC and Mac Hardware and Software.
- Experience with Network Repairs and Analysis.
- CCNA and/or CCNP is an asset.