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Job Description
- Issue – Reissue – Change - Refund airline tickets.
- Process EMD for groups.
- Confirm and modify flight reservations.
- Prepare and locate records and information for customers and colleagues.
- Ensure that colleagues and customers follow proper procedures.
- Keep records and information.
- Follow-up the Ques on Amadeus at least 5 times daily.
- Handle emergency requests 24 hours.
Job Requirements
- Bachelor Degree.
- Proficiency in English and MS office.
- Amadeus, Galileo, Saber.
- Communication Skills.