Learning & Development Specialist / Business Partner

Sykes Enterprises -
Maadi, CairoPosted 5 years ago

209Applicants for1 open position

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We’re looking for someone to join our diverse regional team as a Training and Development Specialist. You will be based in our Maadi office in Cairo.

The Training and Development Specialist role will primarily be to support the development of SYKES leadership population by delivering our leadership training content.
Supporting the leadership team in Egypt.
You will also collaborate in the development of leadership colleagues across Europe and some of our other global sites.
You will however find it as a varied role and you will put your stakeholder management skills to good use.
Consulting with senior leaders across the business and advising on the best solutions to fit their needs.

Learning and Development or Training qualification
A successful facilitator with strong coaching skills
Takes personal accountability and drives continuous improvement
Proven track record of delivering tangible results/in training environment
Ability to work in a fast paced, dynamic and often pressured environment
Ability to establish credibility quickly and influence at all levels within the organization
Excellent planning & organizational skills
High attention to detail
Team player, internally motivated self starter
Excellent written and oral communication and presentation skills
Computer literate with an excellent working knowledge of Word, Excel and Outlook
Experience of working in a multicultural, commercial business (preferable Contact Centre) environment
Experience of developing and delivering blended development solutions
A basic knowledge of HR processes and procedures
Experience creating E Learning and working with authoring applications would be an advantage
Experience of implementing and managing assessment and/ or development centers
Experience of implementing and managing succession planning process
University Graduate of any relative discipline
Proven record for core competencies: Organizational development, self management, remote management
Communication, Planning & Organizing & Working to Objectives/Results Oriented