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IT Support

The British University In Egypt
Shorouk City, Cairo
Posted 5 years ago
158Applicants for3 open positions
  • 42Viewed
  • 24In Consideration
  • 16Not Selected
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Job Details

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Job Description

IT Support is responsible for providing assistance to academic and administrative staff.

The assistant also maintains computers and equipment, installs computer software and hardware, and instructs new users on how to use certain software packages. Working knowledge of computer hardware and software is essential to this position.

JOB DUTIES AND RESPONSIBILITIES:

  • Helping academic and administrative staff with various computer problems and answering questions. The assistant must be patient and considerate; assistant should be proactive not having to wait for problems to arise to fix them.
  • Creating new accounts for users, installing new software and maintaining any hardware or software within the university.
  • Assisting with various issues that may arise, such as e-mail problems, software issues, virus problems, etc.
  • Performing tasks are given to them by the IT team or other computer related assignments given to them by faculty members; such as burning CDs, moving computer equipment or installing software packages

Job Requirements

  • Education: A university degree or 4 years institutional degree; preferably a technical field. Previous Experience:
  • Minimum 2 years experience with software and hardware maintenance
  • Experience installing, configuring and repairing windows installations
  • Experience using Linux as an operating system or server installation Computer Skills:
  • Windows 7 , 8 and 10 - Microsoft Office Applications 2013 /2016. - Linux experience (Red Hat, Mandrake, SuSe, etc.)
  • Internet Tools and various browsers - Scanning, printing and OCR
  • Projectors (data show systems) - Basic networking and network troubleshooting skills

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