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Job Description
- Plan budgets and activities for account management team
- Set up goals and objectives for all account managers
- Provide feedback and counsel to account management team to meet quotas/objectives
- Conduct performance evaluation using key metrics
- Serve as the point of contact for agency clients
- Understand clients requirements and needs to offer suitable solutions and generate new business
- Ensure the timely delivery of services and products to clients
- Resolve issues to maintain and strengthen clients trust
- Read reports of subordinates and communicate overall quarterly/annual progress to senior management
Job Requirements
- BSc/BA in business administration, sales or relevant field
- Proven experience as an account director or similar position in the digital marketing field
- Demonstrable experience in negotiation and meeting client requirements
- Solid understanding of budgeting and reporting on progress
- Knowledge of performance evaluation techniques and metrics
- Excellent communication and interpersonal abilities with aptitude in fostering long-term relationships
- Outstanding organizational and leadership skills