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Customer Support Agent

Garden City, Cairo
Posted 5 years ago
87Applicants for1 open position
  • 5Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

We connect people to the things they love. Now we’d like to connect with you. Glory is looking for customer focused individuals to join our team and be the voice of our brand. As a Call Center Customer Service Representative (Technical Support), You will play a pivotal role in the continued stability and growth of our organization by living our motto: Serve, Solve and Sell.

A Technical Support Representative is part of a supportive, customer service oriented team that:

  • Exceeds our customer’s expectations by providing top notch customer service.
  • Engages in real-time troubleshooting with customers to resolve technical issues.
  • Educates residential Cox customers about the use of products and additional service opportunities.
  • Maximize opportunities to sell additional or upgraded services to customers as available, while providing a quality customer experience.

Job Requirements

Requirements:

  • 2+ Years of Experience.

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