Customer Service Representative

Confidential Company - New Cairo, Cairo

75
Applicants for
1 open position
70
Seen
29
Rejected
Experience Needed:
0 to 2 years
Career Level:
Entry Level
Job Type:
Full Time Shift Based
Salary:
2,500 to 3,000 EGP per month, Bonus and free courses
Education Level:
Bachelor's Degree at least
Languages:
English
Vacancies:
1 open position
About the Job
  • Welcomes and answers all inquiries from customers in branch and via phone.
  • Build sustainable relationships and engage customers by taking the extra mile
  • Receives payments and gives out receipts for them, registering them in daily log.
  • Manage classrooms in according to schedule
  • Keep records of all conversations in our engagements database in a comprehensible way
  • Handles complaints and act upon according to organization policy.
  • Work according to rosters which include morning, evening shifts during weekdays, weekends and some national holidays.
  • Reply to messages and comments on social media platforms
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets
Job Requirements
  • University Graduate
  • Mastering English and Arabic Language
  • Mastering MS Office (word/excel)
Industry: Education
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