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Job Description
- Assist IT Manager in preparation of annual budget with respect to Infrastructure and applications
- Monitor operations performance to ensure that service standards are met on a consistent basis
- Oversee the network and server Infrastructure for availability, performance, and security
- Assist in developing, supporting and strategically managing the ICT environment including networks, servers, desktop/laptop and operating systems
- Identify and evaluate hardware and software vendors, partners and/or contractors as necessary in order to meet business requirements and ensure the company
- obtains relevant and high-quality cost-effective service
- Establishing and maintaining successful relationships with customers and various internal business and IT departments to successfully deliver Infrastructure and support services.
- Assist in coordinating with Amlak business managers and vendors to discuss system requirements, specifications, costs and timelines
- Responsible for evaluation and implementation of alternative vendor solutions to support business processes
- Responsible to coordinate with vendor for timely delivery of solutions; Ensure development, testing team and go-live are implemented as per the plan
- Be the expert to review Application solution design and specifications
- Make recommendations about purchase of technology (Application) resources
- Evaluate alternative solutions available before implementation of changes / projects
- Regular reporting of key metrics like resource allocation, productivity, and efficiency to HoD
- Coordinate with business users to educate the ability of system and help them in launching new products.
Job Requirements
• Bachelor’s degree in Computer engineering / IT, Master’s degree in Computer engineering is preferable
• Minimum of 7 years’ experience.
• Experience in managing Infrastructure & Applications projects.
• Industry certifications such as ITIL, MCP+1, MCSE, MCDBA and CIW is preferred
• Vendor management experience is preferred.
• Knowledge on Financial and Banking sector.
