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Job Description
- Coordinate with the Project Manager and business analyst to identify list of technical documents that need to be created in support of new product development and deployment
- Obtain necessary information for document content by conducting independent research and by meeting with the relevant stakeholders.
- Gather, analyze, and compose technical information for a variety of IRS ELC documents including Management Plans (for example Project, Risk), Project Charter, Solution Concept.
- Support creation of a documentation schedule including review and sign-off dates and track work to meet dates
- Engage in formatting, editing, and quality assurance on own work and the work of others
- Receive text from technical staff and rewrite documentation in a clear and concise style
- Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed
- Support creation of status reports and dashboards using templates in MS
- Capture meeting minutes for a variety of meetings including product planning, technical discussions, and status meetings
- Participate in scrum team meetings including planning, end of sprint ceremony, and retrospectives
- Escalate potential issues and risks to Project Manager and assist with entering risks into IRS risk management application
Job Requirements
- Bachelor's Degree in information technology, computer science, business or other relevant area from an accredited college or university required
- At least 2 years of related experience required
- Experience with IT technical writing and technical documentation
- Demonstrated writing proficiency for multiple audiences and in multiple modes (reports, meeting minutes, presentations, user guides, manuals, technical specifications)
- Demonstrated ability to translate technical information into clear, readable documents for technical and business users
- Experience using Microsoft Products such as Word and Excel as well as Adobe Products
- Knowledge and/or experience with Agile concepts and practices preferred
