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Job Description
Manage and strengthen relationships with Key Accounts so as to achieve long term
sustainable & profitable growth consistent with DW’s overall strategy
- Channel Management Plan (Yearly)
- Customer Management Plan (Yearly)
- Yearly customer contract with business terms favorable for ABC
- Product Management (Forecast, Availability, Listing, Merchandising, Shelf share
- Sales Management (Targets, Margins, Category, Promotions, Rentals)
- Monitoring Customer Service levels in close collaboration with category manager and logistics
- Consistent Business Review Process to ensure achievement of targets and commitments
- Streamlining of promotions so as to maximize the coordination between sales,
marketing, logistics and the customer - Monitoring and reacting to competitor activity in Customer Outlets
- Coordinating with accounts to ensure collection and dispute resolution
- Manage the sales team by outlining clear objectives & ensuring a transparent,
standardized incentive structure
Job Requirements
- Leadership
- Communication
- Business Acumen
- Results Oriented