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English Reviewer - Transcription

Data Flow Services
Dokki, Giza
Posted 5 years ago
52Applicants for2 open positions
  • 48Viewed
  • 3In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:

Job Description

Main Responsibilities:

(1) English Review

  • Review transcriptions done by internal transcribers and freelancers.
  • Monitor operations production output against client guidelines and internal quality standards.
  • Provide managers with regular performance feedback on the operations employees.
  • Prepare & analyze quality reports and provide trend data for Management to review.
  • Conduct calibration sessions with Quality and Operations teams to ensure consistency in the evaluation process.
  • Participate in staff meetings to share observations and ideas

(2) Training

  • Conduct training of employees when required to address gaps in performance quality.
  • Proactively provides feedback to management regarding suggested improvements and training that would result in better delivery quality.
  • Ensures successful delivery of relevant training and awareness sessions to staff in a manner that serves to overall implementation of the linguistics related tasks

Job Requirements

Qualifications & Work Experience:

  • Minimum 3-5 years of experience as a transcription reviewer.
  • Effective listener with the ability to monitor large volume of operations production output on a weekly / monthly basis ensuring high accuracy.
  • Excellent communication, organizational and interpersonal skills.
  • Flexibility and the ability to work on multiple projects simultaneously, excellent organizational skills with attention to details.
  • Must be able to work in a fast paced, ever changing, team-oriented, collaborative environment with a sense of urgency.

Skills:

  • Eye for detail, and reviewing skills.
  • Skill to address performance gaps in a professional manner with employees.
  • Talent to communicate with all levels of Department management
  • Aptitude to learn and become a Subject Matter Expert on our clients’ specific guidelines.
  • Proficiency in using G-Suite and excel and PPT
  • Excellent verbal, written, and interpersonal skills
  • Skilled at time management and multitasking
  • Team player with affinity for collaboration and communication

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JobsWriting/EditorialEnglish Reviewer - Transcription