Job Details
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Job Description
- Installation and configuration of a company’s computer hardware operating systems and applications.
- Maintenance and monitoring of computer networks and systems.
- Troubleshoot the system and network problems.
- Diagnosing and solving hardware or software faults.
- Testing and evaluating new technology
- Performing electrical safety checks on the company’s computer equipment.
- Responding to call-outs in a timely fashion.
Job Requirements
- An ability to assess each customer/employee's IT knowledge levels
- Ability to deal with difficult callers
- Logical thinker
- Good analytical and problem-solving skills
- Up-to-date technical knowledge
- An in-depth understanding of the software and equipment your customers/employees are using