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IT Technical Support

HotelGate
Heliopolis, Cairo
Posted 5 years ago
218Applicants for1 open position
  • 1Viewed
  • 5In Consideration
  • 25Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:

Job Description

  • Installation and configuration of a company’s computer hardware operating systems and applications.
  • Maintenance and monitoring of computer networks and systems.
  • Troubleshoot the system and network problems.
  • Diagnosing and solving hardware or software faults.
  • Testing and evaluating new technology
  • Performing electrical safety checks on the company’s computer equipment.
  • Responding to call-outs in a timely fashion.

Job Requirements

  • An ability to assess each customer/employee's IT knowledge levels
  • Ability to deal with difficult callers
  • Logical thinker
  • Good analytical and problem-solving skills
  • Up-to-date technical knowledge
  • An in-depth understanding of the software and equipment your customers/employees are using

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