E-Commerce Operations Manager

• Develop and carry out the strategic online marketing plans for companies and organizations that do business on the Web.
• Being heavily involved with company websites, particularly advertising and content elements. Given the 24/7 nature of online shopping.
• May work irregular hours and be on call to handle any issues that arise.
• Collaboration with content developers, fellow businesses and customers.
• In charge of an organization’s e-commerce division and report to upper management.
• General duties will include website design, market research, budgeting, interviewing and training new recruits, supervising the e-commerce division, and presenting project designs to upper management.

E-commerce Manager Duties and Responsibilities

• Will be primarily responsible for overseeing and managing the e-commerce department of a company with a significant online presence.
• They will handle decision-making for the website, social media accounts, and online advertising.
• Also be responsible for research and development of new online marketing strategies, and for hiring and training the rest of the E-commerce division.

Website Design

• Will be responsible for determining the format and features of the website in order to maximize clarity and ease of navigation for customers.
• They will liaise with the Web designers to develop and alter the website as needed.

Research and Development

• Will keep abreast of new developments in the e-marketing world. Also research the company’s core demographics and how to best reach them, in order to maximize search engine traffic and the effect of the company’s targeted ad buys.

Supervision, And Training

• Will oversee the entire e-commerce division and divide up employees on tasks. They will also be responsible for interviewing, bringing their preferred candidates to upper management, and providing necessary training.

Financial Planning and Budgeting

• Setting a budget from upper management for their division. and planning for e-marketing expenditures well in advance and develop a financial plan that will maximize their resources.

Project Development and Presentation

• Liaising directly with upper management and present their plans for any new advances or initiatives to improve the company’s online presence and e-sales.