Job Details
Skills And Tools:
Job Description
We’re changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we’re a part of the logistical fabric of more than 600 cities around the world. Whether it’s a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.
For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.
And that’s just what we’re doing today. We’re thinking about the future, too. With teams working on new modalities, self-driving cars and even urban air transportation, we’re in for the long haul. We’re reimagining how people and things move from one place to the next.
What You’ll Do
- Sales and Customer Service - Strong sales and customer service skills to support and inspire new and existing partner-drivers to achieve their goals with Uber.
- Attention to Details - You love searching for the needle in a haystack, ensuring you get the right information each time and achieving it in a timely manner.
- Energy and Enthusiasm - A passion for Uber and its technology and the energy to provide enthusiastic presentations and personalised support all day.
Job Requirements
What You’ll Need
- Deliver high quality presentations to new and existing partner-drivers to ensure new drivers on the Uber platform are fully informed and are passionate about the opportunity
- Owning your personal metrics for customer support and performance
- Deliver professional and personalised in-person support in every interaction with partner-drivers in the city
- Be passionate and knowledgeable when speaking about Uber products
- Going beyond mere problem solving to identify root causes and work with other members of the Uber team to make continuous improvements
- Representing the Uber brand professionally whilst celebrating your city’s individuality
