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Job Description
- Build a good Rapport with Clients over the phone.
- Respond promptly to customer inquiries.
- Ability to handle customer's complaints via e-mails.
- Obtain and evaluate all relevant information to handle customer and service inquiries.
- Manage customers' accounts.
- Follow up on customer interaction.
Job Requirements
- Fluency in German Language is a must (C1-C2).
- Excellent writing skills.
- Business writing knowledge.