Branch Manager

Main Responsibilities

Strategic

• Guides the Company, in terms of the areas of business and the strategies for those areas of business.
• Directs, formulates and / or approves policies and procedures on service quality, pricing and customer relations
• Directs the Company towards providing an effective, efficient and profitable service.
• Identifies and initiate strategies that will add growth to the business to ensure its long term profitability and survival.Maintains a clear communications path to the shareholders so that key issues confronting the Company are promptly identified and kept in focus.

Quality & Relations

• Ensures that the correct level of skills, education and experience are identified for management positions and to recruit adequate persons to fill these positions.
• Maintains close contact with the workforce through key managers to ensure feedback opportunities, the maintenance of good morale and a high standard of staff integrity and honesty. To formulate and / or approve wage increases.
• Conducts business review meeting with customers to ensure satisfaction

Financial

• Plans, prepares and monitors the business plan and budget so as to maximize profitability.
• Maintains branch consumption in terms of needs versus achievement