Browse Jobs
For Employers
Post JobLog inGet Started

Social Media Specialist

Community Care Technologies, LLC
6th of October, Giza
Posted 5 years ago
59Applicants for1 open position
  • 59Viewed
  • 13In Consideration
  • 46Not Selected
Search other opportunities

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

You are curious, persistent, clever and eager to grow fast in a start-up environment. You enjoy working with innovative people like yourself, and have a relentless drive for self-achievement delivering results and helping others. If this sounds like you, this could be the perfect opportunity to join Community Care Technologies as the person responsible for Social Media Communications and Customer Support. Scroll down to learn more about the position’s responsibilities and requirements.

  • As a social media specialist you will be responsible for building and executing social media strategy through competitive and audience research and in full collaboration with the marketing board committee.
  • You will be setting up and optimizing company pages within each social media platform with the objective of achieving superior customer engagement and intimacy, website traffic and revenue.
  • At the same time, you will be helping setup new user profiles, reporting and tracking the resolution of complaints with technical support and/or resolving problems directly where possible.

Excited? ….Scroll down to learn more about the position’s responsibilities and requirements.

Job Responsibilities

  • Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action
  • Set up and optimize pages within each platform to increase the visibility of company’s social content
  • Moderate all user-generated content in line with the moderation policy for each community
  • Create editorial calendars and syndication schedules
  • Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information
  • Collaborate with others (top management, etc.) to manage reputation, identify key players and coordinate actions.
  • Confer with customers by telephone or email to provide information about products or services.
  • Keep records of customer interactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Complete customer profile and help setup new accounts using computer software.

Job Requirements

Candidate Skills & Experience

  • Proven working experience (3-5 years) in social media marketing or as a digital media specialist
  • Knowledge of online marketing and good understanding of major marketing principles
  • Excellent writing, editing (photo/video/text), presentation and communication skills
  • Demonstrable social networking experience and social analytics tools knowledge
  • Adequate knowledge of web design, web development, CRO and SEO
  • Positive attitude, detail and customer oriented with good multitasking and organizational ability

Job Requirements

  • Education: BS in Communications, Marketing, Business, or equivalent distinguished working experience
  • Work Experience: 3-5 years
  • Working hours:
    • Days: 6 per week – 8 hours
    • Flexi-hours: 1-2 days/wk. work from home.
  • IT Skills: Professional user of Microsoft Office
  • Language: proficient in Arabic & English languages – French is a plus.
  • Candidate Fit: 23-33 years,

Featured Jobs

Similar Jobs

Search other opportunities
JobsWriting/EditorialSocial Media Specialist