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Tour Operator Supervisor

Mohandessin, Giza
Posted 5 years ago
63Applicants for1 open position
  • 30Viewed
  • 6In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

  • Make arrangements for Ticket, transportation, accommodation, tours, and activities inside & outside Egypt.
  • Advise clients & provide general or specific advice about different travel destinations.
  • Handling domestic & outbound holidays packages for groups and individuals.
  • Handling tailor-made request.
  • Close sales and follow up with clients "using above channels”
  • Researching travel information and using market research information to guide decisions.
  • Interacting with clients over Phone, Email, social media and Life chat.
  • Dealing with customer queries and complaints and make alternative arrangements for customers who have had their trips interrupted by unforeseen issues.
  • Handle invoicing and issuing of vouchers.
  • Evaluating customers’ holidays, issuing appropriate feedback form and assuring the client's satisfaction.

Job Requirements

  • Previous experience at least 5 years in domestic & outgoing tourism
  • Bachelor's Degree in Tourism
  • Fluency in English Language
  • Strong basic Computer Skills

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