Collections Officer
Mithaq -
Maadi, CairoPosted 5 years ago71Applicants for1 open position
- 55Viewed
- 0In Consideration
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Job Details
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Job Description
- Monitoring accounts to identify overdue payments
- Finding and contacting debtors to arrange debt payoffs
- Keeping accurate records and reporting on collection activity
- Monitor accounts to identify outstanding debts
- Investigate historical data for each debt or bill
- Coordinate with all parties inside and outside the organization to solve all kinds of customer’s problems
- Find and contact clients to ask about their overdue payments
- Revisit these calls from time to time to follow up the uncollected amounts
- Take actions to encourage timely debt payments
- Process payments and refunds
- Resolve billing and customer credit issues
- Resolve all kinds of obstacles that cause a problem that prevent customer to pay his / her overdue
- Responsible to travel to field locations when needed to conduct collection audits, provide education, follow solving problems on field, conduct and coordinate with teams, and development of field personnel.
- Update account status records and collection efforts
- Report on collection activity and accounts receivable status
Job Requirements
- Minimum 2 years of experience in this field
- Perfect in using Computer and specially Microsoft Office (Word, Excel,..)