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Collections Officer

Mithaq
Maadi, Cairo
Posted 5 years ago
71Applicants for1 open position
  • 55Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Monitoring accounts to identify overdue payments
  • Finding and contacting debtors to arrange debt payoffs
  • Keeping accurate records and reporting on collection activity
  • Monitor accounts to identify outstanding debts
  • Investigate historical data for each debt or bill
  • Coordinate with all parties inside and outside the organization to solve all kinds of customer’s problems
  • Find and contact clients to ask about their overdue payments
  • Revisit these calls from time to time to follow up the uncollected amounts
  • Take actions to encourage timely debt payments
  • Process payments and refunds
  • Resolve billing and customer credit issues
  • Resolve all kinds of obstacles that cause a problem that prevent customer to pay his / her overdue
  • Responsible to travel to field locations when needed to conduct collection audits, provide education, follow solving problems on field, conduct and coordinate with teams, and development of field personnel.
  • Update account status records and collection efforts
  • Report on collection activity and accounts receivable status

Job Requirements

  • Minimum 2 years of experience in this field
  • Perfect in using Computer and specially Microsoft Office (Word, Excel,..)

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