Job Details
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Job Description
Bingo is hiring Call Center Supervisor:
Responsibilities:
- Assisting in the formulation of team targets
- Answering questions from staff and providing guidance and feedback
- Obtains client information by answering telephone calls; interviewing clients; verifying information.
- Maintains communication equipment by reporting problems.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes sales and organization mission by completing related results as needed.
Job Requirements
- Bachelor Degree
- Good English Writing Skills
- Strong Customer Focus and Customer Service
- Data Entry Skills
- Good Listening and Phone Skills
- Verbal Communication
- Problem Solving
