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Job Description
- Build positive and productive relationships with clients for business growth.
- Schedule regular meetings, discussions, teleconferences and visit client offices to strengthen the relationships.
- Understand client needs and customize existing business programs to meet their needs.
- Provide client support and handle client communications effectively.
- Research opportunities for new social marketing platforms and select adapt current process to fit client needs.
- Create social media strategies for TV and media industry for multiple companies as well as non-profitable that build brand awareness, generate inbound traffic and product adoption. Creation of content which meets our customer standards
- Address client concerns promptly and professionally
- Ensure that client requests are handled timely and accurately.
- Develop new strategies to improve client satisfaction
Job Requirements
- Social Media Experience is a must
- Public relations, marketing, sales and community management experience
- Excellent verbal communication skills (English & Arabic)
- Excellent writing skills (English & Arabic)
- Knowledge of online marketing and marketing channels
- Attention to detail and ability to multitask
- 3+ years’ work experience in digital marketing and related feilds
- Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)