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Job Description
- Work with Dev. Team to obtain an in-depth understanding of the product and the documentation requirements.
- Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.
- Write easy-to-understand user guides and online help guides.
- Create tutorials to help end-users use software applications.
Job Requirements
- Bachelor’s degree in English literature with a minor knowledge in a technical field.
- Fluency in the English language, styles, and conventions, with the ability to master technical concepts and explain them in terms appropriate for the target audience.
- 2+ years of technical writing experience in a software company.
- Exceptional written and verbal communication skills, including the ability to effectively interview subject matter experts, and to collaborate with others in writing, editing and reviewing large or complex documents.
- Experience with structured authoring standards, such as topic-based authoring; familiarity with single-sourcing and multiple output formats such as HTML, compiled help files, PDF, etc.
- Working knowledge of Web formats and technologies such as HTML, CSS, and JavaScript.
