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Technical Support Engineer

Heliopower
Obour City, Cairo
Posted 5 years ago
296Applicants for2 open positions
  • 233Viewed
  • 29In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

  • Coordinate and perform Technical Support Tasks
  • Assist in responding to sales inquiries by prepare selections for Sales and other Engineering Units.
  • Participate in technical inquiries and clarifications.
  • Participate in selection discussion with Sales and Projects departments.
  • Assist in tender documents and production work orders.
  • Assist in updating Company’s products list.
  • Assist in department progress reports.
  • Stay up-to-date with Company’s products and their specifications and upgrades.
  • Assist in preparing technical presentations and demonstrating how a product meets client needs.
  • Assist in pre-sales and after-sales support services and providing technical support back up as required when needed.
  • Ensure a good satisfactory level on technical support activities.
  • Communicate with other members of the technical & sales team and other technical experts.
  • Perform any other duties as assigned.

Job Requirements

  • Sc degree in Mechanical Power.
  • Newly graduated /max. 2 years of experience.
  • Very Good Command of English.
  • Very good knowledge of Microsoft Office and AutoCAD proficiency.
  • Knowledge of Solid Works is preferred.
  • Strong organization and time management skills.
  • Ability to work with least supervision.
  • Very good communication skills.
  • Ability to work under pressure
  • Presentable and self-motivated.
  • Team player.
  • Eagerness to learn.
  • Business and result oriented.

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