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Job Description
Account Management Responsibilities:
- Ensures delivery of company sales and revenue targets for serviced clients.
- Collaborates with the marketing, brand management, project management and client service functions to deliver a complete customer experience.
- Ensures that all customer accounts are handled within the requirements and to the standards set and resolves escalated concerns to client satisfaction while taking preventive actions & periodical measures.
- Manages key accounts to guarantee customer retention and cooperation expansion (upselling).
- Tracks all stages of the sales process and sales funnels from identification of leads coming from the marketing department, to following up prospecting calls to key clients.
- Ensures flow of accurate information about the industry & competitors from the marketing department that allows informed decision making.
Sales Responsibilities:
- Initiates interaction with prospective clients to generate sales leads via phone calls, emails or face to face meetings.
- Meets sales targets through quality, strategic sales leads, building and expanding client relationships.
- Prepares and presents professional corporate business proposals and executive presentations.
Job Requirements
- 3 to 5 years of sales/account management experience especially in localization, Marketing or IT companies
- Strong business judgment with a track record of successful negotiations and overall relationship management
- Bachelor's degree from an accredited university
- Ability to relocate to Saudi Arabia (Riyadh or Jeddah) the company will cover relocation fees.
- Excellent command of the English language.
- Demonstrated excellence in writing and verbal communication
- Strong time management and interpersonal skills