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Job Description
- Provide technical support for both hardware and software issues our users encounter
- Manage the configuration and operation of client-based computer operating systems
- Monitor the system daily and respond immediately to security or usability concerns
- Create and verify backups of data
- Respond to and resolve help desk requests
- Upgrade systems and processes as required for enhanced functionality and security issue resolution
- Administrate infrastructure, including firewalls, servers , storage , data-center databases, malware protection software and other processes
- Review application logs.
- Support Microsoft Office installing and troubleshooting.
- Prepare PCs with required hardware, software configuration, installing and updating client software for all PCs users.
Job Requirements
- Degree in related field (Information Systems - Computer Sciences - equivalent).
- Minimum 3 years of experience in the same field.
- Excellent Command of English and Arabic Languages is a must.
- CCNA certified-must.
- Good background in per WI-MAX.
