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Unit Handover Specialist - Madinaty

Talaat Moustafa Group
Madinaty, Cairo
Posted 5 years ago
75Applicants for10 open positions
  • 24Viewed
  • 5In Consideration
  • 19Not Selected
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Job Details

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Job Description

  • Explanation of all the obligations to the client and the duties of the company and getting a written consent for these regulations.
  • Getting the client's approval and explaining the ways of installing the central cables.
  • Clarifying to the customer regarding the need to replace the door-lock of their unit with a new one is only through a declaration prepared for this purpose.
  • Explanation of the declaration for renting the unit and the steps followed when registering.
  • Completion of receipt data by signing a special declaration to rationalize the consumption of water and electricity for each unfinished unit.
  • Explain the steps of finishing and make sure that the customer sign the declaration of construction counter for villas under finishing.
  • Explanation of the list of finishing options for units without finishing and the general rules to follow up in this regard.
  • Completion of special forms of membership of the club, delivery of the customer manual garbage collection system and detailed explanation of the service.
  • Providing the clients with the contact information of Madinaty teams in order to facilitate the communication between both sides.
  • Coordination with the Villas-Management department regarding unfinished villas to follow up on the usual procedures.
  • Registration of rental contracts, concessions and agencies in the city and completion of all signatures, especially administrative and legal decisions prepared for this purpose.
  • Coordinating with the Finance Department to review the customer impaired checks with respect to the first year maintenance deposit and the business insurance checks for the unfinished units.
  • Coordinating with the real estate department and technical department regarding handing over the units and completion of all the procedures by customers.
  • Coordination with the maintenance department regarding the discharge of electricity and water in units.

Job Requirements

  • Bachelor's Degree in any related field.
  • 1-3 years of experience preferably in the same field.
  • Excellent communication skills.
  • Ability to work under pressure.
JobsCustomer Service/SupportUnit Handover Specialist - Madinaty