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Job Description
Main Responsibilities
- Analyzing operations performance.
- Use data modelling practices to analyze your findings and create suggestions for strategic and operational improvements and changes.
- Work with external stakeholders to understand and investigate their feedback into the service/function/product provided;
- Consider the opportunities and potential risks and flag it with top management
- Flag with top management any gaps on the performance and Identify root causes for bottlenecks.
- Build smart tools to reduce time consumed from all operations teams.
- Design, document and maintain system processes.
- Communicate key insights and findings to product team.
- Improvise monitoring tools for the whole operations.
Job Requirements
Required Skills & Qualifications
- Bachelor degree on computer science or any relevant field.
- 1 - 2 Years experience on data mining & reporting.
- Knowledge of Modeling techniques and methods is a must.
- Advanced knowledge in the following computer programs: SQL management studio, Qlikview, Microsoft Word, Excel, and PowerPoint.
- Excellent Communication skills & flexibility to work on different environment.
- Detail oriented personality.
We Offer
- A unique experience in an entrepreneurial, yet structured environment
- A unique opportunity of having strong impact in building the African ecommerce sector
- The opportunity to become part of a highly professional and dynamic team
- An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders