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Job Description
- Recognize the needs of the consumer and provide detailed information to the consumer about the technical specifications of the computer software offered by the company.
- Investigates new items and makes recommendations for Partnerships.
- Advises customers on technical matters and recommends appropriate Software configurations.
- Negotiate price for the sale.
- Provide technical support after merchandise is purchased is needed.
- Construct sales pitches and presentations.
- Travel to areas where needs are projected.
- Assist with the company helpline.
- Serve as a customer service rep for customers who have questions or difficulties.
- Demonstrate product features before a sale.
- Respond to pre-qualification questionnaire or information to tender document.
- Negotiate a commercial agreement.
- Help customers maximize the use of software features.
- Advise on appropriate user training.
- Ensure quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes.
- Maintain awareness and keep abreast of constantly changing software, hardware systems and peripherals.
Job Requirements
- Years of experience from 1 – 3
- Gender: Any
- IT related experience
- Familiar with ERP, CRM, Retail, Portals, Mobile Apps
- Preferred education Computer Science / engineering
- Familiar with partnerships with Oracle / IBM / Huawei is a plus
- Excellent Technical Background
- Target & Customer Oriented
- Hunter (Lead Generator)
- Good Sales Skills
- Good Negotiation Skills
- Good Presentation Skills
- Sales Certificates is a plus
- Strong Communications and Collaborations Skills
- Ability to write reports and proposals
- Fluent English
- Presentable
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