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Customer Care Representative (Software Trainer)

Deals Catalyst
Agouza, Giza
Posted 5 years ago
26Applicants for3 open positions
  • 16Viewed
  • 6In Consideration
  • 8Not Selected
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Job Details

Experience Needed:
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Job Description

eDoctor.Clinic is a software house, where eDoctor is our main product, presented to Doctors to help them manage their Clinics/ hospitals well, Customer Support are expected to fulfill below role:

  • Training doctors and their staff on how to use our program in a professional way with high level of quality.
  • Providing needed support to doctors and admins' for inquiries, complaints and requests.
  • Performing follow up visits to doctors when needed to provide support and assuring system usage.

Working Conditions:

  • Working hours : 8 hours per day/ 5 days per week (Fixed OFF)
  • Work Location: Agouza
  • No overnight shifts.
  • We provide Social and Medical insurance.

Job Requirements

  • Graduated, Males Only.
  • Preferred Accounting background.
  • Good/ Very Good command of English
  • Presentable
  • Troubleshooting & Problem solving oriented.
  • Preferred applicants who will be ready to join immediately or within 1 week.

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