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Job Description
Job Description:
- Booking air tickets all over the world for individual and groups.
- Responsible for reservations, Issue, re-issue, re-validation and refund tickets on Amadeus.
- Assist passengers with ticketing, makes and/or changes reservations, answers inquiries about flight schedules and fares, verifies reservations by phone, figures fares and handles payments.
- Manage daily requests.
- Follow-up with clients.
Job Requirements
- From 5+ years of experience as Ticketing Agent
- Using AMADEUS system - certified (basic & advanced course)
- V. Good in English is a must.
- Good communication skills