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Job Description
Responsible for collections of outstanding accounts receivable from the existing clients and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency.
Description:
- Reviewing open accounts for collection efforts.
- Making outbound collection calls in a professional manner while keeping and improving customer relations.
- Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.
- Collect customer payments in accordance with payment due dates.
- Identify issues attributing to account delinquency and discuss them with management.
- Review and monitor assigned accounts and all applicable collection reports.
- Provide timely follow-up on payment arrangements.
- Mail correspondence to customers to encourage payment of delinquent accounts.
Job Requirements
- BSc Accounting
- Strong communication, problem solving and analytical skills required.
- Ability to work independently and to adapt to a fast changing environment.
- Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency.
