Job Details
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Job Description
Purpose of the job
The purpose of this job is to consider both the business and the technical needs of Alkan CIT Group with the goal of providing a quality product that meets the Group’s needs.
Authorities, Accountabilities and Duties
- Abide by Operational Standards and Settings
- Work as per the needed Operational policies and procedures
- Develop and maintain System Handbook
- Reduce manual intervention and increase productivity of the technical teams
- Coordinate user support; carry out configuration management on the OSS/BSS systems to ensure that the systems are running optimally and that the end user experience is optimized for the operation and maintenance of the IP networks.
- Housekeep and follow up the OSS/BSS systems to ensure they are performing within specifications and fully optimized
- Manage and obtain approval for all changes for the platform, ensuring full communication to the internal and customer base, producing user guides/work instructions where required
- Assist with management requests & development requests through the change process.
- Work in collaboration with IT engineering and testing teams for application development
- Become a business owner and accountable to support system integration and UAT for system changes or upgrades
Job Requirements
Experience and Qualifications Required:
- Bachelors’ degree in Communication Engineering
- Fluency in English language
- Excellent knowledge in Unix/Linux, Database, Network, GSM, GPRS, 3G, LTE, MPLS, SS7
Competencies Required:
- Time Management
- Communication and Presentation skills
- Team Player
- Leadership
- Workload Management
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