Resource Analyst 2-Ops - Spanish Speaker Covering Latin America

Key Responsibilities and Accountabilities:

• In charge of the planning and scheduling resource requests.
• Allocating resources based on skills and availability.
• Monitoring and reporting progress of resource requests.
• Ensure proper handling of escalations.
• Maintaining the schedules of the engineers, including work assignments and offline time.
• Generating reports based upon management demand
• Performing the administration functions in SIP e.g. setting up accounts and contracts.
• Give engineers access to the projects in Project Accounting.
• Participate in UATs for new resource tools or updates in current tools.
• Train Users on resource tools being used.
• Managing and maintaining the Skills Repository tool.
• In charge of on-boarding contractors e.g. NAAs, PEs, setting up accounts..ect
• Creating Resource teams’ utilization reports
• Responsible for presenting available internal and sometimes external resources (offshore, nearshore, and contractors) to fit project demand and budget.
  
• Partners with Consulting management to maximize revenue opportunities, achieve the highest utilization, and increase customer satisfaction.
• Responsible for the collection, management, and communication of detailed resource specifications for assigned practice.
• Partner with management to identify resources to present for open specifications. Escalate urgent requests on priority staffing calls.
• Submit Consulting Loan Agreements for new assignments and extensions.
• Confirm assignment end dates.
• Partner with managers to understand assigned consultants skill levels and experience.
• Actively monitor the selection/acceptance process for assigned resources.
• Update system with resource selection decision and supporting reason.
• Maintain data integrity.
• Contribute to overall practice reports and support ad hoc resourcing reporting.