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Handheld Technical Engineer

GIT
Sheraton, Cairo
Posted 5 years ago
36Applicants for2 open positions
  • 35Viewed
  • 3In Consideration
  • 32Not Selected
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Job Details

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Job Description

  • Installing and configuring computer systems.
  • Installing and configuring Mobile computer (HandHeld) spare parts.
  • Ability to detect the defective Mobile computer (HandHeld) parts and replace it.
  • Diagnose hardware/software faults and solve technical problems, printers issues.
  • Provide Technical support for all staff and students.
  • Install Operating Systems and applications of all kinds.
  • Backup data from PCs when required.
  • Support GIT customers either onsite, over the phone, remotely or as outsourcing staff.
  • Network implementation, documentation, simulation, testing and troubleshooting.

Job Requirements

  • Minimum 2 years of previous experience in Technical Support.
  • Bachelor of Computer Science, Electronics Engineering or equivalent
  • PC Software and Hardware diagnoses skills is a must
  • Basic network troubleshooting is a must
  • Microsoft Office skills (Outlook, Word, Excel…) is a must
  • Ability to be a good listener and to really understand a customer problem or question and help them solve it
  • Ability to work under pressure
  • Ability to learn
  • Organized and systematic
  • Language: Fluent English spoken and written is a must

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