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Telesales & Secretary Representative - Alexandria

ArwaSoft
Alexandria, Egypt
Posted 5 years ago
148Applicants for2 open positions
  • 129Viewed
  • 10In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Skills And Tools:

Job Description

Job Responsibilities:

  • Contact potential or existing customers to inform them about a product or service using scripts.
  • Answer questions about products or the company.
  • Ask questions to understand customer requirements and close sales.
  • Direct prospects to the field sales team when needed.
  • Enter and update customer information in the database.
  • Take and process orders in an accurate manner.
  • Handle grievances to preserve the company’s reputation.
  • Go the “extra mile” to meet sales quota and facilitate future sales.
  • Keep records of calls and sales and note useful information.

Job Requirements

Kindly read it well and we appreciate that only who match requirements and accept all mentioned will apply

  • Field: Information technology / advertising and print
  • Location : Louran – Alexandria
  • Work days: Sunday – Thursday
  • Work hours: 10 AM – 6 PM
  • Training Salary: 2000 EGP.
  • Basic Salary: 2500 EGP.
  • Extra : Commission for sales.
  • Junior Telesales 0-2 years' experience (indoor )
  • Females Only
  • Max age ( 33 )
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of relevant computer programs (e.g. CRM / ERP software).
  • Good command of English.
  • Good communications and interpersonal skills.
  • Proven experience as telesales representative or other sales/customer service role
  • Ability to learn about products and services and describe/explain them to prospects
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
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