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Sales Manager (Chemicals & Adhesives)

Pillars
Cairo, Egypt
Posted 5 years ago
91Applicants for1 open position
  • 70Viewed
  • 8In Consideration
  • 48Not Selected
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Job Details

Experience Needed:
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Skills And Tools:

Job Description

A.Job Purpose:

  • This role is responsible for Managing the P&L and driving sales for the Organization through efficient sales operations, customer service delivery, motivation and retention of sales personnel and adherence to company norms.
  • Achieving Sales Budgets .
  • To improve Market share .

Job Description:

B.1 Financial:

  • To achieve the revenue and profit targets for the sales .
  • To ensure return on capital employed through efficient sales management and customer service.
  • Implement plans to maximize sales and meet or exceed budget.

B.2 Operational:

  • Drive sales growth for Star Products , deliver and exceed individual and collective department targets for the Star Products Business.
  • Handle and forecast all bids relating to the field, including specifying Star 's range of products.
  • Propose new products for both trade and manufacturing based on customer demand along with a detailed sales plan with clear KPI's and targets.
  • Develop a deep and comprehensive understanding of the segments with particular focus on end users, consultants, specifiers and other decision influences involved in major organizations and other businesses in the field.
  • Drive margin growth per product line and execute on clear plan to deliver higher margins year-on-year.
  • Create and execute a measurable business plan with clear targets segments, clients and verticals for the metallurgy business.
  • Create and execute a measurable business plan with clear targets segments, clients and verticals for the metallurgy business.
  • Create and follow-up on product and pricing failures on lost opportunities to drive marketing requirements and asses pricing in the market.
  • Create a clear forecast with highest accuracy to feed supply chain for raw materials preparations.
  • Own client satisfaction score card for delivery and quality based on consistent customer feedback to attain highest scorecard.
  • Maintain CRM KPI´s in line with business targets, including clear client data, key decision maker contacts and special notes concerning the business interaction with Star .
  • Mitigate risk by balancing sales across key accounts and broaden supply channels and create a strategy diverse route-to-market.

B.3 People Management:

  • To cultivate, promote and maintain company's culture through teamwork, collaboration, development of people and achievement of targets.
  • To ensure staff presentation is in line with company preferred standards.
  • To manage and motivate the sales team to increase sales and ensure efficiency.
  • To lead the sales team to provide excellent service through greater product knowledge.
  • To upgrade the talent of the sales team can create future leaders.
  • To ensure customer service training is provided to all sales
  • To ensure timely review and feedback takes place for all sales employees.

B4 Customer:

  • To ensure setting up conducive environment at the Sales to facilitate purchase decisions and provide customer service.
  • To create seamless customer service orientation among sales employees by ensuring timely and efficient customer service.
  • To understand customer needs and fulfill need gaps by suggesting the most optimal solution w.r.t. product, services and customer care in a timely manner.

C.Key Performance Indicators:

KPIs will include achievement, lead conversion ratio, New leads, reporting and forecasting accuracy, customer retention, and profitability.

  • Clear manufacturing target schedule per order/client,
  • Accurate sales forecast for 3-months rolling,<

Job Requirements

  • Graduate Degree in Engineering
  • 10 to 12 years of relevant experience in (Contractions Chemicals & advises)
  • Customer Service Orientation
  • Innovation and Creativity
  • Teamwork and Collaboration
  • Building a High Performance Team
  • Communication
  • Self starter
  • Integrity
  • Attention to detail and organization
  • Excellent presentation skills.
  • Able to give accurate market feedback to management.
  • Should be a positive member and have a winning attitude.
  • Driving license is a must.

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