Back office / Email Support Moderator

Teleperformance - Egypt - Cairo

153
Applicants for
5 open positions
118
Seen
78
Shortlisted
39
Rejected
Experience Needed:
0 to 1 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
4,000 to 4,500 EGP per month
Languages:
English
Vacancies:
5 open positions
About the Job
  • Develop strong customer relationships and will be responsible to resolve queries of the customers through e-mail and chat within the assigned TAT
  • Build customer relationships
  • Manage and take ownership of the resolution process for all customer related issues
  • Offer to call the customer at their convenience should they have questions that may be better answered over the phone rather than through live chat.
  • Maintain up to date knowledge and assimilates quickly to new promotional offers and programs.
Job Requirements
  • Graduates ONLY
  • Good communication skills and writing skills for email handling
  • Excellent command of English
  • Rotational Working Hours
  • Rotational Days off
  • Back office experience or Technical background is a PLUS
About this Company

Teleperformance at a Glance:

Teleperformance Egypt Established in 2007, Teleperformance Egypt is the first multinational contact center company to open in Egypt performing all contact center services serving Egypt, Middle East and Africa, and Offshore markets... (More)

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